Dear Belinda (On Behalf of Maria)
Here is the procedure:
• IURJNN1EAIRAAA/DDMMM (AAA: city code, DDMMM: date)
• TMC/VRJ/Lx (x: SVC LINE NUMBER)
• TMI/REUR2845/OEUR300.00YR/OEUR11.61CJ/OEUR.../WEUR0.00
o REUR2845: NET AMOUNT
o OEUR300.00YR/OEUR11.61CJ/...: REFUNDABLE TAXES
o WEUR0.00: ALWAYS ZERO
• TMI/CV-2845 (NET AMOUNT)
• FO : BASED ON TICKET NUMBER
• TMI/FP-O/CASH: FOP OF THE TICKET
• TMI/IC-TKT11234567890 (TKT NBR)
• TMI/NA-DDMMMYY ( TKT VALIDITY)
• TTM/Mx/RT- ISSUE
All fare information comes from the ticket.
Hope this will help.
Before issuing the EMD, pls call RJ to check if they don't require any additional step or information.
If it is the case, read the HE TMI pages to find the entry required.
Krgds,
Maria
pd: For a better audience visibility, the moderation team has validated a reply in your thread. This reply appeared to be accurate enough for the question asked, however, if you think the contrary, you are invited to untick the following option in the current validated reply “Reset Accepted Answer”.
If the validated answer suits you, you don’t have to do anything else.